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About Us

Humble Beginnings

In 1998, Western Carpet Care (WCC) had humble beginnings operating from a home office initially offering the standard services of a carpet cleaning company. In order to launch WCC, a small sacrifice was made of selling our boat to raise funds in order to purchase our first truck mount machine. We placed a business card sized ad in the local yellow pages and we were off to a respectable start. 3 years later, as we provided outstanding service and gained steady clientele, we moved out of the home office and into our first official business location on Pershing Ave in San Bernardino. We then acquired a C15 Flooring Contractor's License and expanded our operations to include full scale water damage restoration along with flooring sales and installations. We outgrew our location and, by God's grace, we were able to move our business to a location that could efficiently house all our operations from storing water damage restoration equipment and trucks, providing comfortable business offices, opening our gorgeous flooring showroom, and receiving flooring shipments. In our 9th year of operation, we added a B class general contractor's license allowing us to add reconstruction services to our repetoire.

From Sole Proprietor to Corporation

As WCC exponentially grew, the logical step was to incoporate. Western Carpet Care privately incorporated in 2003 and became Western Carpet Care, A California Corporation.

Business Practices & Principles

Our clients are our priority especially when it comes to water damage restoration insurance claims. We work for you, not the insurance company. You can be assured we have your back and the experience to advocate fair treatment from your insurance company. We hold a high standard for service and integrity. You will be glad you called WCC's "Heroes On Call" water damage restoration services!

"Heroes On Call" Trademark

The "Heroes On Call" trademark was added in 2012 when president and CEO Chris Hubbell had clients continuously referring to us as their water damage "heroes." The point of our trademark is to indicate our readiness and capableness to help you when water damage disaster strikes.  Our water damage "Heroes On Call" are trained professionals sent to your home or place of business. WCC never uses day laborers! You can rest assured that those representing WCC are either employees who are covered under our bonding and insurance or state licensed contractors who have a proven track record with active insurance. 

Areas Served

We serve the Inland Empire: Redlands, Highland, Yucaipa, Banning, Beaumont, Calimesa,Cherry Valley, San Bernardino, Colton, Grand Terrace, Rialto, Fontana, Rancho Cucamonga, Ontario, Upland, Riverside, Jurupa Valley, Corona, Norco, Eastvale, Moreno Valley, Perris, Hemet, San Jacinto, Palm Springs, Palm Desert, Indio, La Quinta, Rancho Mirage, Cathedral City, Desert Hot Springs, Thousand Palms, Hesperia, Apple Valley, Adelanto, Victorville.

Meet The Officers

Chris Hubbell

President & CEO

Chris has over 30 years experience in the flooring, carpet cleaning, and water damage industry.

He holds a General Contractor's License and Class B Contractor's License (#791191).


Lisa Hubbell

VP & Secretary

Lisa Has Over 17 Years experience in the flooring, carpet cleaning, and water damage industry. 

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